Testimonials

Natasha says...
20-02-2012
Professional, reliable service

I just want to send an email to compliment your staff on the great service I've received: Two weeks ago I scoured various stores online and bought bike accessories from four separate online retailers including yours. I had received my helmet bought with Cycle Chic within 5 business days of ordering and also got a friendly phone call to update me with some logistical problems along the way. Since then my orders with the other suppliers have: Gotten lost in the post despite having paid for 1st class recorded, have been cancelled at the last minute and have been received about two weeks after purchase with various items missing.

I just want to thank you setting yourselves apart from these clowns and proving professional reliable service that is worth every penny! The next time I needed anything cycle related I will definitely be heading your way and recommending you wholeheartedly to my other cycling gal pals.
Keep up the fantastic work.

GJ says...
29-08-2012
I could not ask for better service

Very good response to my enquiries; Friendly dispatch confirmation email; Prompt delivery and excellent price; Very high quality goods. I could not ask for better service.

Una says...
17-09-2012
Congratulations

Congratulations to Cyclechic, in an era where one on one customer service is very hard to find, the service that they provide should be held up as an example for others to emulate.

Margaret says...
31-12-2012
Thank you so much

Thank you so much for your superb service! I received my bike helmet today and I am delighted with it! A pleasure to do business with such an efficient and personable company.

Julie says...
31-03-2013
I love it

Hi just wanted to let u know I received my cherry pine pannier today it's great I love it Thanks.

Amanda says...
23-05-2013
Thanks so much

Thanks so much for really excellent service I am very pleased with the gloves!

Natalie says...
31-07-2013
I've fallen back in love with cycling

I just wanted to say how happy I am with my Bern Lenox Cranberry helmet. The delivery was much faster than I expected, what with it being Easter weekend, and the updates you sent me along the way were very reassuring. In the end the helmet arrived before your email saying that it would arrive today! And the helmet itself is beautiful: it's everything I wished for and more besides. A perfect fit and super comfortable. I tested it out this afternoon and am, as I said, extremely pleased! Without your site and blog I don't think I'd have decided to pick up cycling again - I haven't cycled since I fell off my brother's bike at the age of fourteen and badly injured my head, arms and chest. However, now I have my own lovely Dutch bike, bought after reading your blog and deciding to quite literally get back in the saddle, and with my new helmet, I'm enjoying it more than ever. So once again, thank you, both for encouraging me to get out on my bike and for providing such wonderful service - I've fallen back in love with cycling thanks to you.

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