Sam Stooke says...
Delighted with my cranberry Bern helmet

Just a quick email to say thank you for a truly fantastic service.  My lovely Bern cranberry helmet arrived safely this morning and I am absolutely delighted with it! Best wishes, Sam x

Helen Greaves says...
Bicycle Wedding


My name's Helen - my partner Martin & I are keen cyclists & we recently had a bicycle themed wedding.

I just wanted to say thanks for the lovely basket which I bought from you! Everyone thought it was fab - great to have a handle too for lugging it around.

It was a beautiful day last Saturday - the sun was shining and my oldest friend Verity cycled from Calverley in Yorkshire where we live, to Leeds Town Hall where Martin & all our lovely guests were waiting.

I bought one of your lovely baskets in advance, and a local flower grower filled it with home grown garden flowers - here's a picture! It was such a special day - we had such a laugh cycling into Leeds in the morning!



Louis Lord says...
I look forward to buying from your shop again

Also I just wanted to say thank you for the efficiency that my order was dealt with and I look forward to buying from your shop again, Regards, Louise 

Alice Murphy-Pyle says...
Massive thank you!

Just to say a massive thank you, my pannier strap arrived today. Can’t wait to use it again! Thanks for your help, I have tweeted about the amazing service and will facebook later on today.

Rachel Howard says...
Best service I have had in a long time

Thank you for your exceptional service today. It is the best service I have had in a long time. Can you please send me the details of your line manager so I can pass on my feedback. You are a credit to cycle chic!! 

Sarah Kamali says...
Excellent customer service

I received all of the lovely bike accessories I ordered. I wanted to email and say thank you for the excellent customer service, and for addressing everything in a very timely manner.

Sharon Dowling says...
A rare and excellent customer service...

Thank you for taking the time to e-mail and check rather than just dispatching the product... A rare and excellent customer service, roll on Wednesday!

Rachel says...
Many thanks for the fast service

Arrived today - it is brilliant! Many thanks for the fast service.

Ricardo says...
Very hapy with my purchase

Smooth transaction, no problems. Got my parcel sent overseas and it arrived quickly. Very happy with my purchase!

Natasha says...
Professional, reliable service

I just want to send an email to compliment your staff on the great service I've received: Two weeks ago I scoured various stores online and bought bike accessories from four separate online retailers including yours. I had received my helmet bought with Cycle Chic within 5 business days of ordering and also got a friendly phone call to update me with some logistical problems along the way. Since then my orders with the other suppliers have: Gotten lost in the post despite having paid for 1st class recorded, have been cancelled at the last minute and have been received about two weeks after purchase with various items missing.

I just want to thank you setting yourselves apart from these clowns and proving professional reliable service that is worth every penny! The next time I needed anything cycle related I will definitely be heading your way and recommending you wholeheartedly to my other cycling gal pals.
Keep up the fantastic work.

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