Updated 13th Nov 2020
All our delivery services are currently running tickety-boo!
Updated 13th July 2020
Royal Mail UK: We send all standard orders on a tracked 2 day service (48hrs tracked). This is currently proving reliable, although some areas may be subject to minor delays.
DPD Next Day: This service is still proving reliable.
International: We are experiencing delays, please give you package an extra 7-10 days to arrive.
Donate a Bike for NHS workers
We are also working with bike repair start-up Handlebars to help them promote their campaign to get bikes to NHS staff who need them. If you have an old bike sitting in the garage or shed and you live in London, Zones 1-4, you could donate it to the NHS. You can also donate money to help them source more bikes. Find out more here
Stay safe, everyone and thank you so much for keeping us going as a business in this crisis. One silver lining is that people are really cherishing cycling and I hope when this is all over cycling will be more popular than ever!
We know many of you are cycling as your daily exercise and our aim is to stay open to serve your needs. One of my main challenges is to keep running the business with no childcare. I want to thank all the customers I’ve spoken to who have been so understanding and patient over the past few weeks, and good luck to everyone trying to home-school or tend to toddlers and work!